COVID-19 RESPONSE CONTACT
XMC Client Care Statement in Response to COVID-19
XMC Service Department
P.O. Box 351 Stn C
Kitchener, ON N2G 3Y9
T (Eng) 1-877-775-2970
T (Fr) 1-866-475-7777
F (877) 593-7757
XMC Client Care Statement in Response to COVID-19
XMC Service Department
P.O. Box 351 Stn C
Kitchener, ON N2G 3Y9
T (Eng) 1-877-775-2970
T (Fr) 1-866-475-7777
F (877) 593-7757
For renewals, contact us at:
renewals@xmcmortgage.mydev.ca
For refinancing, contact us at:
refinance@xmcmortgage.mydev.ca
XMC Service Department
P.O. Box 351 Stn C
Kitchener, ON N2G 3Y9
T (Eng) 1-877-775-2970
T (Fr) 1-866-475-7777
F 1-877-593-7757
Nadia Ishmael
funding@xmcmortgage.mydev.ca
T (888) 811-6660 ext. 3234
If you have experienced any problems during the funding process, please contact XMC’s Complaint Resolution Department:
Resolutions Officer
XMC Mortgage Corporation
600 – 200 King Street West
Toronto, ON M5H 3T4
If you have experienced any problems following the closing of your mortgage, please contact XMC’s Customer Service Department:
Telephone: (877) 775-2970
Email: xmc@lenderservices.ca
If you are not satisfied with our Complaints Resolution Process, please contact:
Email: contactcentre@fsco.gov.on.ca
Quality Service
Corporate Services Division
Financial Services Commission of Ontario
5160 Yonge Street, Box 85
Toronto, Ontario
M2N 6L9
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